DUPLICATE ENTRY Building Best Practice: Centralized Accommodation Programs

Today companies increasingly understand that a diverse workforce inclusive of people with disabilities helps boost the bottom line through increased innovation, creativity and productivity. Key to fostering such a disability-inclusive workplace is effective policies and processes for providing reasonable accommodations. A best practice in this regard is the establishment of a centralized accommodation program (CAP).  The purpose of a CAP is to consolidate in a single office or location subject matter expertise necessary to assess, evaluate and select effective and meaningful accommodations. A CAP may also consolidate funding streams for some or all accommodations at a level removed from the department or unit in which the individual is working.

During this webinar, participants will:

  • Review the policy context for reasonable accommodation.
  • Explore the key considerations in establishing a centralized accommodation process.
  • Share the experiences of one large federal contractor who employs the practice to streamline the process of reasonable accommodation.


  • Bobby Silverstein, Principal at Powers, Pyles, Sutter, & Verville, PC
  • Elizabeth Daly-Torres, Corporate HR, Global Diversity Team at JPMorgan Chase & Co.
  • Moderated by Kathleen Lee from EARN’s Compliance, TA and Training team


March 4, 2020
1:00 PM - 2:00 PM